Used Cars

Used Cars

Saturday, May 17, 2014

A WORD TO THOSE WHO SELL CARS

     I would like to speak to the car sales people out there for just a moment, so you buyers change channels for a few minutes OK?    Is it just us?  Good.  

     Don't Judge the Book by its Cover

     I have known quite a few sales people who take one look at a customer and decide if they are "worth" dealing with.   I have seen the old timers "cherry pick" from the ups to get the "best" one.  These sales people do not want to spend the time working with a credit challenged buyer and go for the easy sale.  SHAME on you.  A true Professional Sales Consultant  is the one that works with all buyers not just the EASY ones.  We had a 30 year veteran at my last dealership.  He would stand at the door and direct traffic.  He would only take a customer if he thought it was a sure sale with a great credit score.

     One evening a couple got off the bus in front of the dealership.  To be honest, they looked like they might be homeless.  Our veteran wanted NOTHING to do with them and the rest of the sales staff ran away too.  I was the only one to greet these folks. Everyone was sure they couldn't buy a car.  I showed them a couple of vehicles and they chose their favorite.  We sat down to finish the deal.  The sale Manager wanted me to "broom" them so we could close and go home, but I had them fill out the credit app anyway.  When it turned out that they were both 800+ AND had $4000 cash down everyone had to eat crow.   Just goes to show ya, you can't tell by LOOKING

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